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11-11-2023 12:59 PM
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11-11-2023 11:39 PM
Hello Anila,
we can move the roles and groups through the XML from one instance to another instance by using export and import or manually we can move the roles and groups into any update set by using custom update set UI action.
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11-13-2023 03:40 AM
Hi @Anila-21
May for future:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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11-11-2023 09:00 PM - edited 11-11-2023 09:00 PM
Hi @Anila-21,
Roles and groups are not captured in the update set.
If you want to move roles and groups from one instance to another, please follow the links below:
1. [Link 1](https://www.basicoservicenowlearning.in/2020/08/import-user-role-group-servicenow.html#:~:text=So%20....)
2. [Link 2](https://www.servicenow.com/community/developer-forum/move-user-and-roles-from-one-instance-to-anothe....)
Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.
Regards,
Astik Thombare
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11-12-2023 10:04 PM
Hi @Anila-21 ,
Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.
Regards,
Astik Thombare
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11-13-2023 09:31 AM
Any another way because I can't move from one instance to another instance . It is possible for one instance.
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11-11-2023 11:27 PM
Hi
You can move roles and groups through xml from one instance to another