Cannot Access Support Portal, App Store, or Use App Engine Studio
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07-17-2025 12:49 PM
Hello!
I'm able to login to my dev instance, but I cannot do anything because I'm not able to install spokes (can't even login to the app store--stuck in a login loop), and I cannot login to the support portal either (another, different login loop). I do have a valid serviceNow ID, and I have my development instance, and I'm able to login to those just fine. What am I doing wrong? It's difficult to develop anything under these constraints.
Kind regards and thanks in advance,
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08-27-2025 01:22 PM
Hi @AndersBGS afternoon!!
I'm having the same issue or scenario...
If my instance is for development only, won't I have access to the App Store or the support portal?
And is there any alternative way to access the app store? I needed to install some apps for testing.
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08-28-2025 06:25 AM
Hi @DannielCioti ,
No, if you only have a PDI, then you can't test store applications out - this is only for DEV/TEST/PROD instances purchased.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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3 weeks ago
Thank's!!!!