Cannot login on service now store with developer account

[gerardgaglo]

Hi,

I have a developer account and created and instance as well. I want to install the Cyberark EPM Application from https://store.servicenow.com. It give me following screen,

I click on Login VIA single sign on. It gives me following error

Sorry, you can't login with this ServiceNow ID

Please make sure that your ServiceNow ID uses the same email address you currently use to login to Now Support.  

 To login to Store, you can do any of the following:

• Log in with a different ID 
• Log in once using your legacy Now Support credentials 
  If you don't have a ServiceNow ID yet, you can log in with your legacy credentials one time, and we will create a ServiceNow ID on your behalf.
• Update the email address on your existing ServiceNow ID 
  Use the same email address as your existing Now Support user account.
• Contact your organization's Customer Administrator 
  Ask them to add your email address to your Now Support company account.
• Troubleshoot login issues 
•  

I try to log in with my main mail but it doesn’t allow me, since apparently I need to be a customer,
Does anyone know if there’s a way to log in with a email/developer account email? or how can I download the files to install them in my personal instance so I can learn about implementations?

Regards,

[Dr Atul G- LNG]

Yes @gerardgaglo  we cant login in to Store via developer account or to get app in PDI. It is restricted. 

[Sid_Takali]

Hi @gerardgaglo You need have an account on https://support.servicenow.com/now. You get such an account if you are a customer or a vendor/partner who works for a customer.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955126 

Regards,

Sid

[Ancs]

Does this mean the App Engine Studio can not be used by an user, who has an developer edition installed?

[GuilhemM]

This makes low to no sense to provide developer access and instances, while in the same time preventing from access the service now store. So far this has been a true blocker for me as a developer.