Change Landing page need to appear as OOB

Mahalakshmi Rav
Tera Contributor

‎07-09-2024 12:23 AM

Hello,

We are trying to bring the Change landing page as per the OOB where it needs to appear as the below snap.

MahalakshmiRav_2-1720509467642.png

 

The current view of the change landing page appears as a link. 

MahalakshmiRav_0-1720508633248.png

I have checked change sys_properties where com.snc.change_management.state_model is set to false

 

MahalakshmiRav_1-1720508723327.png

Any guidance will be highly appreciated.

Many Thanks!!

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8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-09-2024 12:30 AM

Hi @Mahalakshmi Rav 

 

Please check these 2 properties

 

 

AGLearnNGrow_1-1720510196121.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Mahalakshmi Rav
Tera Contributor
In response to Dr Atul G- LNG

‎07-09-2024 01:00 AM

Thank you for your response @Dr Atul G- LNG , I went with the Option A but i couldn't see the changes.

MahalakshmiRav_0-1720511968658.pngMahalakshmiRav_1-1720512021881.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Mahalakshmi Rav

‎07-09-2024 01:32 AM

Hi @Mahalakshmi Rav 

 

I tried in my PDI

 

AGLearnNGrow_0-1720513837617.png

 

AGLearnNGrow_2-1720513886236.png

 

 

 

AGLearnNGrow_1-1720513854280.png

Please check is the property spelling is correct. Also try cache.do , and logout n login to check.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Mahalakshmi Rav
Tera Contributor
In response to Dr Atul G- LNG

‎07-09-2024 02:03 AM

Unfortunately my PDI doesn't show up the com.snc.change_management.change_model.hide property. But when i tried on PDI by setting com.snc.change_management.change_model.type_compatibility as false, it worked the change models are appearing as per OOB. 

But not sure my client instance is not reflecting the changes even after changing the properties as per your suggestion.

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