Email Notification to the Group Email

ElvinSalim
Tera Contributor

This is the email script I'm trying to send an email notification to the group emails, but it doesn't seem to work. What have I missed?

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8 REPLIES 8

How and when you are triggering the email? 

Add gs.info in the script to print event.parm1 and trigger the mail then in the logs you can see the value of the parm1.

Hi @ElvinSalim ,

Please check, you can configure the group table fields in notification under the "Who will receive" tab.

You need to use dot walking to reach "Group email" field. Open the email notification.

Select the Assignment group(+) and the click on the "+" sign and choose the "Group email"

 

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Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

@AshishKM 

Thanks, but we actually don't want to dot walking to Group email and prefer to script in email script. 

@AshishKM 

 

Group emails don't even get the notification with dot walking

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