Has anyone implemented ATF in their instance from scratch ?
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‎07-04-2024 09:55 PM
#ATF #AutomaticTestingFramework
Hello all, we want to implement ATF in our organization from the scratch for all our modules, starting with ITSM (incidents, in particular). We have a lot of record producers, IT helpdesk, inbound actions and integrations which are raising incidents.
Can someone help me with this please? I am almost a fresher in this area and learning along the way - any help will be appreciated.
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‎07-04-2024 10:09 PM
Hi @Akash Dwivedi,
please check below link:
Thank you, please make helpful if you accept the solution.
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‎07-05-2024 12:40 AM
hey Yashsvi, thanks for the reply, but I am actually looking for something else. This post talks about in which instance should we implement the testing only. However, I am looking to implement the ATF from the scratch. Thanks!

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‎07-04-2024 10:17 PM
Hi there,
What help do you exactly need?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎07-05-2024 12:37 AM
Hey Mark, thank you for the reply. For starters, I would like to know since there are multiple ways for us to create incidents how should we proceed ?
For instance, we have A LOT of record producers which create incidents for different teams, each of them have different variables - would we be creating test cases for each of those forms ? Or how will it work ?
Same with integrations / Inbound action / or even the IT helpdesk who create the ticket using the OOB incident form!