how to become good servicenow developer

adaboinasairam
Tera Contributor

how to become good servicenow developer

5 REPLIES 5

Harish Bainsla
Tera Sage
Tera Sage

Becoming a skilled ServiceNow developer involves a combination of education, hands-on experience, and ongoing learning. Here are steps you can follow to become a proficient ServiceNow developer:

  1. Learn the Basics:

    • Start by understanding the core concepts of ServiceNow, including the architecture, data model, and key components.
    • Explore the official ServiceNow documentation, which provides comprehensive resources for beginners.
  2. ServiceNow Training:

    • Enroll in ServiceNow's official training programs. ServiceNow offers various courses, including the Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist courses.
    • These courses cover the fundamentals of ServiceNow administration, development, and customization.
  3. Practice and Hands-on Experience:

    • Gain hands-on experience by setting up a ServiceNow instance (e.g., a personal developer instance) or working with a ServiceNow instance at your workplace.
    • Practice building, configuring, and customizing applications and modules within ServiceNow.
    • Work on real projects or create your own projects to apply what you've learned.
  4. Scripting and Development:

    • Learn ServiceNow scripting languages, including JavaScript, GlideScript, and server-side scripting.
    • Master the use of Business Rules, Client Scripts, Script Includes, and UI Policies for customizing and automating ServiceNow processes.
  5. Custom Application Development:

    • Explore custom application development in ServiceNow using the Application Studio or Studio.
    • Create custom tables, modules, and applications to meet specific business requirements.
  6. Service Portal Development:

    • Study Service Portal development if you're interested in creating custom user interfaces. Learn how to use AngularJS and Jelly scripts in Service Portal widgets.
  7. Integrations:

    • Understand how to integrate ServiceNow with other systems using REST, SOAP, and MID Server. Explore scripting for integrations.
  8. ServiceNow Best Practices:

    • Familiarize yourself with ServiceNow best practices and design principles. This includes keeping instances clean, optimizing performance, and adhering to naming conventions.
  9. Certifications:

    • Consider pursuing ServiceNow certifications such as the Certified Application Developer or Certified Implementation Specialist certifications. Certifications can help validate your skills and knowledge.
  10. Community Engagement:

    • Join the ServiceNow community through forums, user groups, and conferences to network with fellow developers and experts.
    • Participate in online communities and share your knowledge and experiences.
  11. Stay Updated:

    • ServiceNow regularly releases updates and new features. Stay updated with the latest changes by reading the release notes and attending webinars or conferences.
  12. Problem Solving:

    • Develop strong problem-solving skills. ServiceNow developers often need to troubleshoot issues and find creative solutions.
  13. Documentation and Testing:

    • Maintain good documentation of your work, and thoroughly test your configurations and customizations to ensure they work as expected.
  14. Continuous Learning:

    • ServiceNow is continuously evolving, so commit to ongoing learning. Explore advanced topics, such as Performance Analytics, Service Portal widgets, and Mobile App development.

Sandeep Rajput
Tera Patron
Tera Patron

@adaboinasairam Continuous improvement and learning is the key to become a good developer in ServiceNow. I have seen folks taking shortcuts by copying and pasting code from internet without even understanding how exactly the code works. This approach may solve few issues in the short run but in long run only continuous learning and gaining insights about the platform works. 

 

I have found now learning courses to be extremely intuitive and developer friendly. I recommend you to register on https://nowlearning.servicenow.com/lxp and take advantage of various courses and career journeys available there.

 

Hope this helps.

AndersBGS
Tera Patron
Tera Patron

Hi @adaboinasairam ,

 

By constant learning through the official ServiceNow learning page https://nowlearning.servicenow.com/lxp/en/pages/servicenow and allot of hands on experience with real use cases and requirements.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

TarunNagar
Tera Contributor

To become a good ServiceNow developer, start by mastering the platform’s core features like incident, problem, and change management. Familiarize yourself with ServiceNow's scripting languages such as JavaScript, GlideScript, and ServiceNow's REST API. Understand key modules like ITSM, ITOM, and HRSD. Gain hands-on experience by working on projects and customizing applications in ServiceNow. Explore the ServiceNow Developer Portal for resources, forums, and training materials. Obtain certifications such as Certified Application Developer or Certified Implementation Specialist to validate your skills. Continuous learning and staying updated with the latest releases and best practices will further enhance your expertise.