how to remove the retired knowledge article searchable from global search option.

[sonali bhagat]

how to remove the retired knowledge article searchable from global search option.

[Astik Thombare]

Hi @sonali bhagat ,

Please refer to the KB articles below. It might be helpful.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657420

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743899

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

Thanks,

Astik