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Approve/Reject in Sc request / RITM

Hi team,    where should we configure Accept or Reject of closure details in the portal home page for SC request. Should we do it SC request or RITM?. which is possible method. our scenario is when the state changes to resolved then Customer acceptan...

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kumari1 by Tera Contributor
  • 227 Views
  • 1 replies
  • 0 helpfuls

Roles

how specific role users can be available for specific reference field in servicenow?

Alert management

Hello All, I have scenario where secondary alerts are closed but primary alert is closed with open state.I checked the audit history of secondary alerts they had state open and then state closed. But when I checked audit history of primary alert. It ...

I can't get my voucher

I completed the required course on now learning to make me eligible for a voucher, but I didn't get the voucher, how do I solve this issue?

Supa by Tera Contributor
  • 284 Views
  • 3 replies
  • 0 helpfuls

Resolved! Unable to access my personal developer instacce

Since this morning I have been unable to access my ServiceNow Personal Developer Instance.  It is saying "Instance is offline. Please check again in a few minutes". I've refreshed my page, logged in and out, and even closed and reopened the browser. ...

ZephyrNow by Mega Expert
  • 857 Views
  • 6 replies
  • 5 helpfuls