Hello All, I have scenario where secondary alerts are closed but primary alert is closed with open state.I checked the audit history of secondary alerts they had state open and then state closed. But when I checked audit history of primary alert. It ...
Images are not passing in Knowledge article body using rest API method from one instance to another. In the target instance it is just showing image icon not image.Please suggest method to pass the image in article body.
Hi colleagues, I am working on ServiceNow since 3 years and now I scheduled my CSA Exam on the Vancouver release. My learning strategy as follows: I passed the training content & the labs twice both for Welcome to ServiceNow course & the Fundamental...
Hi, I have requirement like from catalog form its triggering apporval to requested for manager but needs to exclude few users like abc@gmail.com, pqr@gmail.com and xyz@gmail.com How can I achieve this from business rule ? Thanks
We created 2 service now instanced recently and it was working until this morning. But now we are unable to reach the instance. Both were actively used and created within 10 days. When i refresh the instance, i get the following message The instance ...
I completed the required course on now learning to make me eligible for a voucher, but I didn't get the voucher, how do I solve this issue?
Hi, Kindly let me know u_alc_facilities_user and u_alc_roles_user -what do these roles do?
Since this morning I have been unable to access my ServiceNow Personal Developer Instance. It is saying "Instance is offline. Please check again in a few minutes". I've refreshed my page, logged in and out, and even closed and reopened the browser. ...
Hello All, I have integrated webhook with ServiceNow. But getting the error as error code 1. Rest message has deployed along with after business rule. Script and error message is attached. Kindly help what can be done to make the connection successfu...
How do I get my certification and micro certification to populate in the service now platform, I have linked my account to the web accessor, but it seems it is not showing when i search for it
I need to create a incident automatically through inbound actions. Incident is created through Email logs but it is not triggered from the outlook. Can anyone help me to know why it is not triggered.