Hi @rubaiyat ,
As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options.
- Wait - it should come online again after some time
- If you get tired of waiting, release your instance and request a fresh installation. Please note, by doing this all work that haven't been backed up is lost.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
