Hello Community, Requirement: If the particular field of the requested item record is true then auto create catalog task for the requested item.I have created a business rule to achieve this. But the task is getting created on every update of the req...
Hi, My servicenow solution is on-premise and recently i have been experiencing slowness when i am accessing servicenow from backend. It will take a long time to load and then it will show 504 Gateway Time-Out. All the nodes are up and running and i a...
Hi I was after some guidance I've seen the following Alerts come from EMSelfMonitoring Duplicate impact hashes were found in sa_hash tableDelayed impact hashes where found in sa_hash table and I've read through the KB about Impact Calculations and ho...
Hello, I currently have a transform map that I used to load data in ServiceNow. I now have a requirement get the rows of the loaded data and convert into a JSON string so I can store that into a field in ServiceNow. This is the sample data:numbersho...
I am trying to establish a connection between enterprise salesforce & ServiceNow instance where I did all the steps followed from documentation but ended up with URI mismatch error but verified URI at both Salesforce(connected apps) & ServiceNow(Auth...
Hi Team,Kindly provide me those information:1. What's the size of sys_audit table, and how many columns it has?2. Whether there is some row filtering applied on this table in ServiceNow API?3. What is the timeout set on API (should be 60 seconds)?Can...
This step failed because the client error 'FAILED TRYING TO EXECUTE ON CONNECTION glide.27 (connpid=168718): INSERT INTO x_isgi_isg_g5a_action_owner (`process_id`,`process`,`contract`,`sys_mod_count`,`aging_current_status`,`sys_updated_on`,`counter`,...
how to make a dashboard visible to all the users logging in servicenow?
I have around 597 catalogue items. How to check for the look up field which the data is pulling from "sys_user" table, (where user is active. I have to find the fields which are pulling the inactive users in the look up fields.
Hi Team, I am exporting Bulk records data from "u_cmdb_ci_edms_access". But after exporting in Excel it showed the wrong data for the "ongoing cost" field and its reference field. "ongoing cost" field values show previous values instead of current va...
Hi All,We have create a custom donut visualization for fetching all open, wip, resolved and closed problem. While clicking on donut, closed problem does not gets loaded in list view mode but works properly in tabbed mode and in new tab button. Since ...
Hi We are trying to integrate with ServiceNow to AWS Q knowledge article module. AWS Q team trying to pull the knowledge articles from ServiceNow with Basic Auth and Query (workflow=published) all articles and related attachments. As AWS Q is able t...
Hello,I created a scheduled job, but when it was published to another environment, an error occurred during implementation. Can you tell me what cross scope is missing.thank you !!!Error Message:Evaluator.evaluateString() problem: com.glide.script.fe...
Is there any restriction for record producer? will it be applicable for all the tables or any restriction. Please help this above question