How to get year wise view on incident Report with respect to location ? condition : incident created b/w 2021 to 2023 I was tried as below i could see how many incidents has been created as per year. but it is not showing as per location.Can anyone h...
im just arrive at servicenow and got super interested in this area, im exploring the website, never worked on IT or something related, really new at all on technology. If someone can guide me i will be eternal grateful. Some step by step what to lea...
Which is the best way to Use gs.getUserID method for the LIST type fields in UI actions
I would like to automate the catalog item configuration in maintain item module. we will have the information in an excel that how the catalog item will look. From the excel can Now assist directly create the catalog item with all variables and UI po...
Hi Team,User is not able to view correct form(variables), The heading is showing correct for him but the form view is not correct. I have checked with his colleague Id and both were having same access and role still he is not able to view correct for...
The "assigned to me" button is not working as expected in the SIR workspace ,but this is working as expecetd in the SIR MAIN FORM (SIR UI page). Could you please help me on this.
We have create a custom form application in service now which extends task table. And in this form Workflow has approvals which begins with three approvals ( Jamiel, Jamy , Anthony) when a ticket is raised. So the Issue is When Anthony approves the...
In csm portal contact page, there is a add roles widget, I want another widget to add account to the contact. below is the code for contact role widget, please let me know, what changes are needed in this code to add accounts to the contacts?HTML:<...
i want to check multiple tasks state in one order line item table can anyone assist here ?
how to add a field "sys id" in a list view if it in not present in personalize option?
Hi Team,User is not able to view correct form(variables), The heading is showing correct for him but the form view is not correct. I have checked with his colleague Id and both were having same access and role still he is not able to view correct for...
Hi Team, Need to change the 'Country ' field value to empty. By default the value is updated as USA for all the records. Please help me with background script. Regards,Ashwini Rajendra
I want to make Assign to mandatory, while clicking the resolve button and changing the state to resolve manually. could anyone please help?
Agent Pop up with the notifications but no actual chats coming through while clicking on notification, And also sometimes chat alert sound but no chat showing to pick up.Can someone please help why this is happening .Really appreciated your help.
