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Salesforce ServiceNow spoke URI mismatch error

I am trying to establish a connection between enterprise salesforce & ServiceNow instance where I did all the steps followed from documentation but ended up with URI mismatch error but verified URI at both Salesforce(connected apps) & ServiceNow(Auth...

ntk72 by Tera Contributor
  • 2808 Views
  • 4 replies
  • 0 helpfuls

How to resolve this below error on ATF

This step failed because the client error 'FAILED TRYING TO EXECUTE ON CONNECTION glide.27 (connpid=168718): INSERT INTO x_isgi_isg_g5a_action_owner (`process_id`,`process`,`contract`,`sys_mod_count`,`aging_current_status`,`sys_updated_on`,`counter`,...

Resolved! Inactive users

I have around 597 catalogue items. How to check for the look up field which the data is pulling from "sys_user" table, (where user is active. I have to find the fields which are pulling the inactive users in the look up fields.

Community Alums by Community Alums  
  • 2120 Views
  • 6 replies
  • 5 helpfuls

Export data showing incorrect

Hi Team, I am exporting Bulk records data from "u_cmdb_ci_edms_access". But after exporting in Excel it showed the wrong data for the "ongoing cost" field and its reference field. "ongoing cost" field values show previous values instead of current va...

SivanandaReddy_0-1713417873156.png SivanandaReddy_1-1713417977537.png
Community Alums by Community Alums  
  • 1013 Views
  • 3 replies
  • 2 helpfuls

Importing html page as Knowledge article in servicenow

Hi All,  We want to import html pages as knowledge article in Servicenow. As of now i am doing that via transform map by giving the html content in to Article body. But importing 5000 html pages is getting difficult to maintain the html content of pa...

Community Alums by Community Alums  
  • 969 Views
  • 1 replies
  • 0 helpfuls

Regarding Expired Voucher

Hello Guys, My CAD voucher expired in Aug 2023. Should I retake my course or can I purchase it directly from a web assessor account? If you guys know about this, please let me know.

Shyamala by Tera Contributor
  • 1687 Views
  • 4 replies
  • 0 helpfuls

Need to revert the updates done by schedule job

I have created a schedule job, but unfortunately it has updated not the correct records, which led to close 1000 plus change request, I would like to revert back the changes and erase it from audit.Is there a way to do that?

KamaliS by Tera Contributor
  • 1554 Views
  • 1 replies
  • 0 helpfuls