Making the VIP name red in a task table Requested for field.
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01-02-2024 02:45 AM
Hi Team,
I want to make the Requested for field for VIP names in red on a task table , but reqested for is not the direct field on TASK table how can i achieve it by using the client scrip.
Note: Requested for on sc table field info: Dictionary Info: sc_task.request_item.requested_for
Thanks.
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01-02-2024 02:46 AM
@Ankur Bawiskar Can you please help me on this one
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01-02-2024 03:12 AM
check this link and it has solution
Show VIP flag for Requested for on REQUEST, RITM and on task?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-02-2024 03:55 AM
Hi @Ankur Bawiskar ,
Thanks for the reply. It's working on Req and RITM table for me as well because on these tables Reqested for is direct field but when comes to SC task table Requested for field is not available
Thanks.
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01-02-2024 03:58 AM
for sc_task it must be dot walked from REQ or RITM->REQ
Did you make necessary script changes as per that link?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader