Making the VIP name red in a task table Requested for field.

raj99918
Tera Contributor

Hi Team,

 

I want to make the Requested for field for VIP names in red on a task table , but reqested for is not the direct field on TASK table how can i achieve it by using the client scrip.

 

Note: Requested for on sc table field info: Dictionary Info: sc_task.request_item.requested_for

 

Thanks.

 

16 REPLIES 16

raj99918
Tera Contributor

@Ankur Bawiskar  Can you please help me on this one

@raj99918 

check this link and it has solution

Show VIP flag for Requested for on REQUEST, RITM and on task? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

Thanks for the reply. It's working on Req and RITM table for me as well because on these tables Reqested for is direct field but when comes to SC task table Requested for field is not available

 

Thanks.

@raj99918 

for sc_task it must be dot walked from REQ or RITM->REQ

Did you make necessary script changes as per that link?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader