- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-20-2023 12:49 PM - edited ‎12-20-2023 12:50 PM
I am trying to download in .csv format from service now for a task and receiving a message that the data has been sent to E-mail. However the data exceeds 25 MB so I am not seeing an attachment. I checked send to E-mail option since it would take a lot of time downloading and selected remember my preference. Is there any way to revert back to the original option of not sending data to E-mail since its not a viable option.
There was a service now thread which mentioned that under preferences we can change the request from E-mail . I am unable find these options under preferences.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-20-2023 08:02 PM
Hi @Rishabh1991
go to table "sys_user_preference" and search for record with name = "export_warn" and user = "YOU". Then remove value "email" from that record.
Maik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-21-2023 06:37 AM
Hello @Maik Skoddow
I am new user for service now . Can you please share an image on how to access "sys_user_preference" table. Also do we need admin privilege's to access it ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-20-2023 08:02 PM
Hi @Rishabh1991
go to table "sys_user_preference" and search for record with name = "export_warn" and user = "YOU". Then remove value "email" from that record.
Maik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-21-2023 06:37 AM
Hello @Maik Skoddow
I am new user for service now . Can you please share an image on how to access "sys_user_preference" table. Also do we need admin privilege's to access it ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-05-2024 08:27 AM
Thank you for the suggestion @Maik Skoddow . I am now able to download the .csv data