my instance disappeared

[Mateusz2]

My Developer Instance dev222636, which I created on Thursday, disappeared and instead I have it connected to dev228299. What should I do to recover my Dev instance?

[AndersBGS · Accepted solution]

Hi @Mateusz2 ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence there is no option to recover a lost PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[uzsoky]

Hi @AndersBGS 

 My Instance what I used since months  I have released, because it was something wrong with it. (dev213024) 

After that I requested an new one. (dev257646.)  It disappeared in a half an hour .
I ask for a new one again (dev209031) it disappeared too. 
Today four instance disappeared such a way 😞   dev221855 and dev214381)
With the last one I was able to work so about 20 minutes.
It make no sense ask for a 5-th one.
Could you help what happens in such a situation and how can I have an instance which one I can work?

Barbara