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Priority Configuration

Hello All,Kindly help me with the below requirement,If User is securonix admin.  impact=1urgency =1Priority = High If impact =2urgency = 2Priority = Low Anyone please help me and please respond.

Search suggestions not coming on sp portal

I have enables Ai search after that search suggestions are not coming can any one help me on this.I found below document, but I am not getting what can I put the table and sys_id in below code. searchSources.push("table-name");searchSourceIds.push("s...

Resolved! CSA risk expire solution help

Hi Team, Please, I just checked my CSA status and realized it is about to expire. I don't know how to fix it because it doesn't show or say I should take a delta test.  i look forward to reading from team members about solution

Bola1 by Tera Contributor
  • 950 Views
  • 7 replies
  • 3 helpfuls

ServiceNow Platform VS Service Operations Workspace

When working in the ServiceNow platform, if myself and another agent are in the same incident, we can see that each other is viewing that incident. I am trying to get the same function available in the Service Operation Workspace. Does anyone have th...

welterp by Giga Contributor
  • 286 Views
  • 1 replies
  • 0 helpfuls

Resolved! CSA

May I know the CSA n CAD servicenow cost for united kingdom and more exam details please

sirichinna by Mega Contributor
  • 936 Views
  • 4 replies
  • 2 helpfuls