Priority Configuration
Hello All,Kindly help me with the below requirement,If User is securonix admin. impact=1urgency =1Priority = High If impact =2urgency = 2Priority = Low Anyone please help me and please respond.
Forum Posts
Resolved! How to receive MFA code via SMS when logging into ServiceNow support?
I have enabled and verified SMS multi factor authentication in my profile however, when I log into ServiceNow support the MFA code is still being sent to my email only. I don't see an option to make SMS my default or preferred method. Is there a wa...
how to make a catalog item visible to some assignment groups?
how to make a catalog item visible to some assignment groups?
Search suggestions not coming on sp portal
I have enables Ai search after that search suggestions are not coming can any one help me on this.I found below document, but I am not getting what can I put the table and sys_id in below code. searchSources.push("table-name");searchSourceIds.push("s...
Epicor Integration with ServiceNow
Hi , I would like to know about Epicor Integration with ServiceNow.
Resolved! Instance offline
When i try to login my PDI i get message like this
Resolved! CSA risk expire solution help
Hi Team, Please, I just checked my CSA status and realized it is about to expire. I don't know how to fix it because it doesn't show or say I should take a delta test. i look forward to reading from team members about solution
ServiceNow Platform VS Service Operations Workspace
When working in the ServiceNow platform, if myself and another agent are in the same incident, we can see that each other is viewing that incident. I am trying to get the same function available in the Service Operation Workspace. Does anyone have th...
Resolved! CSA
May I know the CSA n CAD servicenow cost for united kingdom and more exam details please
Is there any lamination to the number of CI classes available for selection in the ITSM Module?
Hi,I am looking for information on what CIs are available for selection in the ITSM Module. I was told that the OOTB has a limited CI available for selection in the ITSM module. I find it very strange that the users seem to only be able to select h...
Resolved! Not able to see particular record in Form view.
We observed a strange behavior for a particular Demand .We are not able to see the Project filed in the form view.But can be seen on the list view and also when we try to preview the Demand record also we are able to see the Project field present in ...
In service operations workspace i want to remove this new button in list layout.
In service operations workspace i want to remove this New button in list layout. and also want to remove a ui action button but that cancel button is not available in Ux form actions.Can anyone pls help.
Idea Portal
Do you have to request a separate user Id and password to login to the Idea Portal?
Resolved! Remove the information button from the "who is impacted" reference field
Hi All, How to remove the information preview icon (i) symbol from the "who is impacted" field and this is the reference field form sys_user table. This is only particular one reference field. Please suggest how to achieve this requirement.
To get current logged in user details using client script Glide Ajax
To get current logged in user details using client script Glide Ajax
