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12-09-2023 08:12 AM
In my own instance, "Email" not display in More operations "…" for RITM, "Email" is display for Incident.
Please how can I make the compose Email display in More operations "…" for RITM? Thanks!
Solved! Go to Solution.
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12-09-2023 08:28 AM
in the attributes on collection field somebody might have disabled it
check this link
How to add or remove the Email option on a form header menu.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-09-2023 08:28 AM
in the attributes on collection field somebody might have disabled it
check this link
How to add or remove the Email option on a form header menu.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-09-2023 08:36 AM
Fixed, thank you very much!