show last 3 months sla met% based on assignment groups on PA dashboard

AbdulkhaliM
Giga Explorer

Hi everyone! Help request on below requirement.

 

I have a requirement that we need to create a PA report based on the last 3 months sla met% based on assignment groups on the PA dashboard, and it should be like the attached document. pls share your thoughts with examples, Thanks

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @AbdulkhaliM ,

 

Besides that the visualization is not in PA, then there is no issue in creating a two automated indicators (one for all SLA and one for SLA met). By doing this you can create a formula indicator and calculate the percentage, whichafter can be visualized through a widget. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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