Unable to Reply to Questions - "Unexpected Error" Message

Astik Thombare
Tera Sage

Hi ,

 

Since yesterday, I've been encountering an issue when trying to reply to questions on ServiceNow community. The "I'm not a robot" checkbox appears, and even after it validates with a green checkmark, I'm still unable to submit my reply. Additionally, I receive an error message at the top of the page stating "An Unexpected Error Occurred."

I've tried clearing my cache, but the problem persists.

Does anyone have any insight into what might be causing this issue?

 

and even if i'm able to reply this after all of the above things . the reply is disappearing automatically

 

 

@David , @Sarah G_ , @Dan Bruhn , @DerekRG - Please help with the issue

AstikThombare_0-1718002053297.png

 

 

AstikThombare_1-1718002053681.png

 

 

6 REPLIES 6

Yashsvi
Kilo Sage

Hi @Astik Thombare,

 

"I also faced the same issue some time ago, but it automatically resolved itself after some time. You can try refreshing the page once and then try replying again."

 

Thank you, please make helpful if you accept the solution.

Hi @Yashsvi ,

 

It is not working for since yesterday.

 

Even after clearing cache etc .

 

Thanks,

Astik

Hi @Astik Thombare,

 

In my case, it was resolved earlier, but if it's not working again, please try signing out and then logging back in. This might help resolve the issue.

 

Thank you, please make helpful if you accept the solution.

It is working now I guess