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Some features may not be available because the connection to NLU Service is not available. Please tr

Saurabh Bhoi
Tera Contributor

‎06-10-2024 07:20 PM

How do I solve this?  I'm trying to train my model but have not been able to connect with NLU Service.

SaurabhBhoi_0-1718072195523.png

@Servicenow

#NLU

#virtualAgen

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Sandeep Rajput
Tera Patron
Tera Patron

‎06-10-2024 07:27 PM

@Saurabh Bhoi Please check this support article from ServiceNow and see if addresses your issue https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960676 

 

Also please refer to FAQs related to NLU Service https://www.servicenow.com/community/virtual-agent-nlu-articles/nlu-faq-best-practices-and-general-t...

 

They will help you in troubleshooting this issue.

 

Hope this helps.

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