Unable to Reply to Questions - "Unexpected Error" Message

Astik Thombare
Tera Sage

Hi ,

 

Since yesterday, I've been encountering an issue when trying to reply to questions on ServiceNow community. The "I'm not a robot" checkbox appears, and even after it validates with a green checkmark, I'm still unable to submit my reply. Additionally, I receive an error message at the top of the page stating "An Unexpected Error Occurred."

I've tried clearing my cache, but the problem persists.

Does anyone have any insight into what might be causing this issue?

 

and even if i'm able to reply this after all of the above things . the reply is disappearing automatically

 

 

@David , @Sarah G_ , @Dan Bruhn , @DerekRG - Please help with the issue

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6 REPLIES 6

Hi @Astik Thombare,

 

I just did a quick test with your account to make sure the CAPTCHA is working properly. It appears to be working. If you run into this issue again, please don't hesitate to message me directly on Community. 

 

Thanks,

David

thanks @David