Virtual agent Edit functionality
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‎05-29-2024 12:14 AM
Hello,
In the virtual agent flow, when the user enters their answers, I am populating all their responses at the end. After displaying these answers, I would like to provide an edit option, allowing the user to modify their data. Is it possible to offer an inline edit option for this? Any guidance would be greatly appreciated.
Thank you.
1 REPLY 1
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‎05-29-2024 12:39 AM
I don't think you can do that later.
You can ask to enter the details again if they wish to correct something.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader