Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Virtual agent Edit functionality

bondita1
Tera Contributor

Hello,

In the virtual agent flow, when the user enters their answers, I am populating all their responses at the end. After displaying these answers, I would like to provide an edit option, allowing the user to modify their data. Is it possible to offer an inline edit option for this? Any guidance would be greatly appreciated.

Thank you.

 

 

bondita1_1-1716966774220.png

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@bondita1 

I don't think you can do that later.

You can ask to enter the details again if they wish to correct something.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader