voucher issue

[pinku3]

hi voucher is showing this is not associated with me while applying voucher what to do please suggest everything is done by me but it is showing mapping and not associated  kindly hlep. 

[Anurag Tripathi · Accepted solution]

Raise a case with ServiceNow and they will be able to resolve it for you

Log onto now learning and you can raise a case there.

[Anurag Tripathi · Accepted solution]

Raise a case with ServiceNow and they will be able to resolve it for you

Log onto now learning and you can raise a case there.

[Danish Bhairag2 · Accepted solution]

Hi @pinku3 ,

The account with which u trying to use the voucher hope that is same to the account with which u have earned that voucher from. If that is same plz go ahead n raise a case with ServiceNow they will help u resolve this issue.

Thanks,

Danish