Why did the email notification not come in the RITM activities?

manirathore
Tera Contributor

Why did the email notification not come in the RITM activities?
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1 ACCEPTED SOLUTION

Hi @manirathore 

 

If there is no open question on this thread, to appreciate my efforts  please accept my answer (s) as solution and close the thread.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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13 REPLIES 13

Dr Atul G- LNG
Tera Patron

Are you trying in PDI @manirathore 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Yashsvi
Kilo Sage

Hi @manirathore,

please check below link:

https://www.servicenow.com/community/now-platform-forum/emails-not-showing-in-activity-stream/m-p/10...

Thank you, please make helpful if you accept the solution. 

Even after including these filters, email is still not coming

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trying in PDI?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************