You do not have the permissions to modify this record - when trying to assign tasks in VTB

sriram7
Tera Contributor

When we are moving VTB we are receiving You do not have the permissions to modify this record error.  

 

I have checked community, I found one they are asking to create a list_edit ACL on vtb table. I have created list_edit acl, however still user is receiving same error.

sriram7_0-1702532118708.png

 

 

sriram7_1-1702532201121.png

 

User is having itil role

 

 

Can you help me what needs to be done?

 

@Alikutty A @matt_a @Dr Atul G- LNG   @Ankur Bawiskar  @Amit Gujarathi @Community Alums 

9 REPLIES 9

AndersBGS
Tera Patron
Tera Patron

Hi @sriram7 ,

 

Please explain what exactly is it that you trying to do?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards
Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS 

 

one of the user is trying to assign VTB to users,  

 

sriram7_0-1702541419553.png

 

 

then user is receiving error message,  "You do not have the permissions to modify this record"

 

 

Hi @sriram7 ,

 

SO if I understand correct, in a datadriven visual task board, a user is trying to assign a task/case/etc. to another user? is that correct?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards
Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS 

 

Yes, that's correct