MoveWorks Setup and Configuration
I need to setup/Configure the Moveworks in Servicenow. Could you please let me know the steps how to install/setup/configure the moveworks in servicenow step by step.
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GenAI & Agentic App Building: Troubleshooting and sharing best practices for using Otto for Creator to build applications, generate playbooks, write code, and build workflows.Workflow Studio & Flow Generation: Questions around generating flows, subfl...
Resolved! where should i locate assistant designer
Assistant Designer is not visible under conversationla interface
ITSM MCP Server plugin shows as paid. Is it included with ITSM Advanced?
Hi,I was reviewing the MCP Server plugin and noticed that it is marked as a paid plugin in our instance.We are licensed for ITSM Advanced, and I'm trying to understand the licensing implications:Is the MCP Server included with ITSM Advanced, or does ...
How to open Now Assist Side panel via script?
I want to open Now Assist panel on button click(declarative form action).
How to Dynamically Trigger Now Assist Enhanced Chat Prompts from a Service Portal Widget
Hello Now Community,I have Now Assist enabled in my environment, and the Enhanced Chat experience is working as expected when accessed directly.My use case is to launch the Now Assist Enhanced Chat from a Service Portal widget and automatically pass ...
Information Required related to OTTO
To implement OTTO do we need Now Assist Pro plus subscription
prerequisites to implement OTTO in serviceNow
prerequisites to implement OTTO in serviceNow
Resolved! How to use Now Assist
I want to know all capabilities of Otto and Now assist agent.
How I Tamed ServiceNow Custom AI Skills and Fixed the Limitations of Now Assist
How I Tamed ServiceNow Custom AI Skills and Fixed the Limitations of Now Assist. When I first started building custom generative AI experiences using the Now Assist Skill Kit, I expected a smooth ride. The platform promises beautiful visual tools to ...
Now Assist panel
Hello!could someone help with below one:My requirement is to enable Now Assist on the Incident table. Is this possible? I’m currently using a ServiceNow University account and its associated instance. Could you please confirm whether Now Assist can b...
Maintaining AI Agent Context Across Incident Updates
I am currently designing an L1 Service Desk AI agent in ServiceNow that communicates asynchronously through Incident additional comment field rather than through a live Teams or through the Now Assist agent on the Service Portal.The current design wo...
Resolved! AI Agent tool
Dear community, is it possible to put some of predictive intelligence definitions as AI Agent tool? Best regards,Nenad
Cloning OOB now assist skill is not working
I have cloned OOB "Incident summarization" skill to rephrase a text on the Summary for Resolved and Closed prompt. But after cloning the summary is showing as JSON (screenshot attached).Tried by clearing cache but its same.
Cloning now assist skill is not working
I have cloned OOB now assist skill "Incident summarization" to modify the content text for Resolved and Closed incident. But after cloning the skill and promt the incident summary is giving the summary on JSON format (screenshot attached)
