Hi Everyone , Please help me with the below issue which i am facing from few days back.I was setting up the Now Assist for the virtual agent.I did the activation of skills. Then started the set up now assist form Virtual agent.But, I am facing the bl...
Hi, I just want to use the Gen Ai serviceNow model inside the PDI, I have a task to use it, but all the recourse requires installing the plugins, and that leads to this link (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646...
Has anyone used the new 'reprise' demos on DemoHub? I've tried to run a couple of them related to Now Assist, but they're not working as expected. When following the narrative that's provided, the links aren't working. Any suggestions about how t...
My Question Here is on Now Assist AI Search - I understand Now Assist Ai Search Uses RAG concept behind the scene to Augment the Response and here Data is Coming from Published Knowledge Articles. Now Assume my Knowledge Module is Integrated with ...
Hi all, I am intermittently getting some errors like the below in Now Assist and I have been trying to figure out how to access the Now Assist troubleshooting function described in the documentation. Apart from the fact that the roles indicated as re...
Hi, I'm posting here hoping to connect with some other companies on how you prove out the value of Now Assist prior to committing to the license cost and implementing in production. We currently have an evaluation instance (almost) ready for our us...
hi, according to the "Relevancy Cheat sheet", tags as well as Meta are indexed and should be able to be used to improve our search results/AI answers. I'm unable to find any documentation on how to use tags for this. By default tags are only visibl...
Hi Community,I am trying to create an integration of ServiceNow with my third-party application. The integration is associated with quote management in the CSM/FSM model. As ServiceNow provides a customizable product offering, I am integrating the cu...
im trying to search about it but i cant find any information about a implementation like this
How can we use generative AI to summarize the document and images for the incident ?
Hi,My PDI dev255061 was completely offline in several days. Can you help me to make my PDI (dev255061) online again. Thank you.
After activating the skills for 'Now Assist for Creators,' the features are not working. What could be the issue behind this? Can someone please guide me through it?
Hello everyone,I am currently trying to generate a Category-Task report in service-now and I have reached the step Configure (see attached). I want to have a column including the customer name of the request, but I fail to find it in the "Choose colu...
The labs will not load when I'm trying to complete them. They automatically mark complete and I can't open them. Any advice on how to fix this?