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Add a pop-up when clicking on the provider notification.

MatheusN5838725
Tera Contributor

I want to add a pop-up, a redirect, or anything else that allows me to see the entire message created in the Content section of Provide Notifications.

 

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1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@MatheusN5838725 

So the entire text is not visible and you want to see that message as popup so that agents can read complete message?

not possible with provider notification.

This is not supported OOTB by platform I believe to wrap etc

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

GlideFather
Tera Patron

Hi @MatheusN5838725,

 

and if you click the message, aren't you redirected there?

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This reply is 100 % GlideFather and 0 % AI

Ankur Bawiskar
Tera Patron
Tera Patron

@MatheusN5838725 

So the entire text is not visible and you want to see that message as popup so that agents can read complete message?

not possible with provider notification.

This is not supported OOTB by platform I believe to wrap etc

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader