Assigned to field mandatory in incident Form

[ChetanSh]

How can i make the assigned to field mandatory in Incident Form?

[VedS · Accepted solution]

Hi @ChetanSh ,

There are multiple ways to achieve this requirement but you can follow this below method 
You can open the form context menu.
Navigate to UI policy --> Enter short Description-->Click save
Scroll down in the related list UI Policy Action-->Select New
UI Policy Action Form will appear
In the Field name Field select assigned to.
Make the Mandatory field as true on the same form

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ved

[Sachin Bhadana · Accepted solution]

Hi @ChetanSh ,

There are different ways to Make field mandatory.

1. Field Dictionary, this approach will make it mandatory for other tables as well where it is being used.

2. UI Policy , This will make it mandatory only for the incident 

3. Client Script, This will also make it mandatory only for the incident. 

Let me know if you need more help on this.

If you find it helpful,  please mark it as helpful and accept solution.

Regards,

Sachin 

[VedS · Accepted solution]

Hi @ChetanSh ,

There are multiple ways to achieve this requirement but you can follow this below method 
You can open the form context menu.
Navigate to UI policy --> Enter short Description-->Click save
Scroll down in the related list UI Policy Action-->Select New
UI Policy Action Form will appear
In the Field name Field select assigned to.
Make the Mandatory field as true on the same form

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ved

[Sachin Bhadana · Accepted solution]

Hi @ChetanSh ,

There are different ways to Make field mandatory.

1. Field Dictionary, this approach will make it mandatory for other tables as well where it is being used.

2. UI Policy , This will make it mandatory only for the incident 

3. Client Script, This will also make it mandatory only for the incident. 

Let me know if you need more help on this.

If you find it helpful,  please mark it as helpful and accept solution.

Regards,

Sachin 

[Rushi Savarkar · Accepted solution]

Hello @ChetanSh 

Please let me know your use case and try below ways to make field mandatory

1. You can use UI Policy, and based on the conditions, you can make the Assigned to field mandatory

2. You can use Client script (OnLoad or OnChange)

Refer below link

https://www.servicenow.com/community/itsm-forum/configure-mandatory-fields-on-an-incident-form-task-...

Thank you!

[Rushi Savarkar]

Hello @ChetanSh 

Is my answer helpful to your question?

Thank you!