Assigned to field validation based on role

[abhaysingh98]

Hello guys,

I have a requirement when a CIM task type is survey feedback and assigned to a any resolver group, then only users in that resolver group with the Survey Feedback role(resolver_group_manager) should show in assigned to field not all the users in that group should popup.

To Achieve this requirement I have created one script Include and used it in reference qualifier to filter the assigned to users based on the role but it is not working.

Script Include -

var CustomUserRoleFilter = Class.create();

CustomUserRoleFilter.prototype = {

    initialize: function() {},

    getFilteredUsers: function(taskType) {

        if (taskType == '3'){

            return 'sys_idIN' + gs.getRoledUsers('fmg_resolver_group_manager');

        }

    },

    type: 'CustomUserRoleFilter'

};

Reference qualifier - 

javascript: new CustomUserRoleFilter().getFilteredUsers(current.getValue('cim_task_type'));

[abhaysingh98]

Hi @Brad Bowman  no my script include is not in global scope also my reference qualifier is in different scope then global

[abhaysingh98]

@Mani A , not working as expected I only want users with the mentioned role to be pop up in the assigned to field 

[Mani A]

Ok then remove group memebers logic from my script then use remaining like below

getFilteredusers(taskType)

{

If (taskType=="3")

  {      var userList = [];

            var userRoleGR = new GlideRecord('sys_user_has_role');

   userRoleGR.addEncodedQuery("user.active=true^role.name=fmg_resolver_group_manager");

            userRoleGR.query();   

            while(userRoleGR.next()) {

                userList.push(userRoleGR.user.toString())

            }

      return "sys_idIN"+userList.join(','));

}

};

Remove second parameter from script include function in ref Qual.which I mentioned earlier

I thought you had a group field so suggested that second parameter..

Reference Qualifier -

javascript: new CustomUserRoleFilter().getFilteredusers(current.getValue("cim_task_type"));

[abhaysingh98]

Still not working can you please check my script include once Table is sn_cim_task

Script Include -

var CustomUserRoleFilter = Class.create();

CustomUserRoleFilter.prototype = {

        initialize: function() {},

        getFilteredUsers: function(taskType) {

            If(taskType == "3")

            {

                var userList = [];

                var userRoleGR = new GlideRecord('sys_user_has_role');

                userRoleGR.addEncodedQuery("user.active=true^role.name=" + fmg_resolver_group_manager);

                userRoleGR.query();

                while (userRoleGR.next()) {

                    userList.push(userRoleGR.user.toString())

                }

            }

            return "sys_idIN" + userList.join(',');

    },

    type: 'CustomUserRoleFilter'

};

Reference Qualifier -

javascript: new CustomUserRoleFilter().getFilteredusers(current.getValue("cim_task_type");

[Mani A]

Script include function is incorrect 

use same function which is used in ref Qual...getFilteredusers ..not FilteredUsers ( U should be small one) also put some logs in script include for debugging purpose

Also write retun statement after while loop..