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assignment groups should display as fallows

Purushotham1992
Tera Contributor

Hi 
Placing Network, Storage, Windows (substring match in Assignment Group name) at the top in that order.

if assignment group contain words Network, Storage, Windows  those should be display in agenda item (change requests) 

see attached image

 

 

thanks in advance

1 ACCEPTED SOLUTION

@Purushotham1992 

I am saying even if you achieve this requirement using query BR it will impact other places where CHG list is rendered.

So please inform your customer that this requirement is not feasible.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

13 REPLIES 13

SVimes
Kilo Sage

You can apply a filter and dot-walk into the Name of the group like this:

SVimes_0-1762375474738.png

 

As for sorting the results, you can apply a sort with dot-walk just like you see above, but that would only be a-z or z-a for anything you are sorting.

Sable Vimes - CSA

Hi @SVimes 


For not a single time , every time record added  needs to be update  automatically 

Purushotham1992_0-1762399071377.png

 



Thanks in advance

Ankur Bawiskar
Tera Patron
Tera Patron

@Purushotham1992 

you can apply a default filter in related list and include Name Contains one of those groups

Create a default filter for a related list 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 


Here Assignment group name contains words like Network , storage and windows are in top 

and remaining all groups in A-Z order 

Unable to achieve this by default filter 



 

Thanks in advance