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assignment groups should display as fallows

Purushotham1992
Tera Contributor

Hi 
Placing Network, Storage, Windows (substring match in Assignment Group name) at the top in that order.

if assignment group contain words Network, Storage, Windows  those should be display in agenda item (change requests) 

see attached image

 

 

thanks in advance

14 REPLIES 14

@Purushotham1992 

sorry your requirement is not clear.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

Purushotham1992_0-1762404059190.png


I will explain clearly 
There is cab meeting in that related list is there , in the related list Agenda Items and Attendees are the as shown in figure

in the Agenda item we are adding Change Requests when ever cab meeting happens, so the Assignment groups of the Changes  name contains  Network , storage and windows are should be top automatically 

Purushotham1992_1-1762404686357.png

 

Ex: assignment group have network key word (filtered manually )

Purushotham1992_2-1762404819289.png

 

 

Thanks in Advance

@Purushotham1992 

so related list is for CHG table but related list label is Agenda Items

There automatically those CHGs should be seen which have one of those groups?

if yes then why default filter is not working for you? share screenshots

OR

Are you asking that those CHGs which have one of those groups should show on the Top and then the other CHGs? If yes then this requirement is complex to handle

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 


Are you asking that those CHGs which have one of those groups should show on the Top and then the other CHGs? If yes then this requirement is complex to handle

YES, those groups should be top and then other groups

 

Thanks in Advance

@Purushotham1992 

yes as mentioned that's complex requirement and the solution is not guaranteed.

you might have to use query business rule but it's trickier

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader