basic

[keerthikoru]

what is mean by simulator and what is mean by instance

[yashkamde]

Hello @keerthikorutla ,

ServiceNow simulator : Used for learning, practice, and passing certification exams (e.g., CSM, Discovery, or IT Asset Management simulators).

ServiceNow Instance  : A single-tenant, virtualized copy of the ServiceNow application hosted in the cloud. Each instance includes its own database, security settings, user tables, and unique data. Instances are generally categorized as Production (live), Development (dev), Test (QA).

Also you can refer the now learning resource :

https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/simulators-i... 

If my response helped mark as helpful and accept the solution.

[its_SumitNow]

Hi @keerthikoru 

A Simulator provides you with a virtual environment to perform labs(You can Check certain simulator based courses on ServiceNow University). It comes with a certain validity period.

On the other hand, an Instance is your own environment, and it does not have any validity restrictions, only thing is if you are using Personal Developer Instance , then you need to refresh it on weekly basis or else it may hibernate.

If my reply was useful, please mark it as Helpful and accept it as the Solution.

Warm Regards

Sumit

Technical Consultant

[Dr Atul G- LNG]

HI @keerthikoru 

When you register the online training through Now Learning, you gain hands-on experience using a simulator. It allows you to follow the steps and perform tasks similar to real-world scenarios, helping you understand how the actual work environment functions.

[Tanushree Maiti]

A ServiceNow Simulator is a hands-on, assessment-based environment within  Now Learning that tests administrative and implementation skills through real-world scenarios, often required for micro-certifications

A ServiceNow instance is a secure, isolated, cloud-based, single-tenant implementation of the ServiceNow platform, containing an organization's data, applications, and configurations