Certification expiring

[kimwin]

How do I check to see when my CSA is expiring? I used to know but the interface has changed and now I can't find it.

[srisaiteja]

Hi@kimwin

The eternal quest for the elusive CSA expiry date—you're not alone. ServiceNow likes to shake things up with interface changes, and it’s easy to lose track of where stuff lives.

Here’s how you can check your CSA (Certified System Administrator) expiration date now:

1. Log into Now Learning (https://nowlearning.servicenow.com/)

2. Click on your profile icon (top right corner).

3. Select "My Certifications" from the dropdown.

4. You'll see a list of your active certs, along with their issue and expiration dates.

If you don’t see the expiration date right away, try clicking into the CSA certification badge—sometimes it hides the good stuff a layer deeper (because why make things easy?).

Bonus tip: If it’s within 6 months of expiring, Now Learning usually starts nudging you to take a delta exam. So if you're not getting those emails yet, you might still have time to chill.
Send an email to ServiceNow support.

[Simon Hendery]

Hi @srisaiteja - there are a couple of things wrong with your answer:

• There's no "My Certifications" dropdown on the ServiceNow University portal (previously known as Now Learning).
• No matter how hard you look, you won't find cert expiration dates on the portal. Mainline certs stop being "current" (effectively expire) if you fail to complete the annual delta/maintenance requirements. The deadline for that varies each year, but is generally around April.

[Dr Atul G- LNG]

Hi @kimwin 

As the interface has been changed: 

Follow steps

https://signon.service-now.com/now/cuam/user-profile-detail/myProfile/NL

Then, under 'Certifications', you can see all your certificates along with their status—whether they are expired or not.

[Masthan Sharif]

Hi @kimwin,

Hope you're doing well!

You can check if your certification is expired or not in ServiceNow University (Now Learning) under My Profile > Credentials.

In Web assessor, earlier we were having certification date and expiry date under My Certifications, currently the information is incorrect on that site, the webassessor team is working to fix it.

You can submit a case on NowLearning Portal if you would like to get more details about your certification expiry 
Help Center - ServiceNow University

Best Regards,

Sharif