We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Client script realtime Scenarios

Madhulatha
Tera Contributor

 

Hello Everyone,

I am looking to switch my current domain to ServiceNow. Could anyone please share some real-time client script scenarios so that I can practice and validate my knowledge?
2 REPLIES 2

Tanushree Maiti
Giga Sage

Hi @Madhulatha 

 

What domain are you working currently. Do you want to move ServiceNow or you have basic experience in ServiceNow already.

 

Because if you are new to ServiceNow , Client script is not the first topic you should starts with. 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Aditya_hublikar
Mega Sage

Hello @Madhulatha ,

 

 

  1. Compare two date fields and show a message or populate a field if they are not equal(onChange)

  2. Populate caller email automatically when caller is selected (onChange)

  3. Populate manager field when caller is selected  (onChange)

  4. Auto populate logged-in user in “Requested For” variable in catalog item (Catalog Client Script (onLoad)

  5. Populate multiple catalog variables based on one variable selection (Catalog Client Script (onChange)

  6. Show or hide fields based on another field value (onChange)

  7. Make a field mandatory when a specific condition is met (onChange)

  8. Remove mandatory condition if value changes  (onChange)

  9. Validate start date and end date before submitting form  (onSubmit)

  10. Prevent form submission if validation fails  (onSubmit)

  11. Auto populate user details (phone, email, department) when user is selected  (onChange)

  12. Populate building name when location is selected  (onChange)

  13. Populate users based on assignment group (onChange)

  14. Clear dependent fields when parent field changes  (onChange)

  15. Show error message when invalid data is entered (onChange)

  16. Restrict form submission if user is not part of a specific group (onSubmit)

  17. Show specific fields when a new form loads  (onLoad)

  18. Set default values when form opens (onLoad)

  19. Display warning message when priority is high (onChange)

  20. Auto populate short description based on category  (onChange)

  21. Disable or make field read-only based on conditions  (onChange)

  22. Clear field values if condition not satisfied (onChange)

  23. Validate numeric values before saving record (onSubmit)

  24. Display informational message when form loads (onLoad)

 

you can refer this threads :

https://www.servicenow.com/community/itsm-forum/scenarios-of-client-script-server-script/td-p/341225...

 

https://www.servicenow.com/community/developer-articles/client-script-in-servicenow-with-some-use-ca...

 

https://www.servicenow.com/community/developer-forum/want-some-use-cases-for-client-script-business-...

 

 

https://www.servicenow.com/community/developer-blog/mastering-client-scripts-in-servicenow-a-practic...

 

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

 

servicenow #skfacts #servicenowdeveloper #ServiceNow #ITSM #ITIL #ServiceManagement #ServiceDesk #IncidentManagement #ChangeManagement #CMDB #Automation #DigitalTransformation #ServiceNowAdmin #ServiceNowDevelopment #ServiceNowCommunity #ServiceNowTraining #ServiceNowIntegration students can log ...