CSA exam question

RoshaniB · Tuesday

When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)

A. Make sure the latest flows are activated.

B. Use the instance Incognito setting to quickly toggle between requester and approver.

C. Impersonate the requester to ensure the form works.

D. Make sure the requester's user record has a manager specified.

E. Create and select your Testing Update Set, before starting the test cases.

F. Use your Admin account, so you can approve the items quickly.

Dr Atul G- LNG · Tuesday

Hi @RoshaniB

Make sure the latest flows are activated.

Impersonate the requester to ensure the form works.
Make sure the requester's user record has a manager specified.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Bhuvan · Tuesday

@RoshaniB

Answer is A,C & D.

This is part of ServiceNow Administration Fundamentals course. Answer A is correct since you are testing the flow. Answer C is correct so as to impersonate requester. Answer D is correct since you need Manager approval.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

View solution in original post

Nikhil Bajaj9 · Tuesday

Hi @RoshaniB ,

Correct answers are:-

A. Make sure the latest flows are activated.

C. Impersonate the requester to ensure the form works.

D. Make sure the requester's user record has a manager specified.

If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

Dr Atul G- LNG · Tuesday

Hi @RoshaniB

Make sure the latest flows are activated.

Impersonate the requester to ensure the form works.
Make sure the requester's user record has a manager specified.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Bhuvan · Tuesday

@RoshaniB

Answer is A,C & D.

This is part of ServiceNow Administration Fundamentals course. Answer A is correct since you are testing the flow. Answer C is correct so as to impersonate requester. Answer D is correct since you need Manager approval.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

Nikhil Bajaj9 · Tuesday

Hi @RoshaniB ,

Correct answers are:-

A. Make sure the latest flows are activated.

C. Impersonate the requester to ensure the form works.

D. Make sure the requester's user record has a manager specified.

If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj