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custom created application is not available in main frame

mchandra
Tera Contributor

Hi Team,

 

i have created an custom application in servicenow studio as below

 Screenshot 2026-07-14 150044.png

 

 

 

 

But it is not available in below frame, did i miss anything like giving control or publish.

 

 Screenshot 2026-07-14 150029.png

 

 

 

 

7 REPLIES 7

Ankur Bawiskar
Tera Patron

@mchandra 

did you create application menu for your custom application?

If not then it won't show in left nav

If yes then logout and login again to see

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

hi @Ankur Bawiskar ,

 

i created as scoped application in servicenow studio

@mchandra 

simply creating new custom app from Studio doesn't auto create application menu in left nav for that app

You need to create it explicitly

AnkurBawiskar_0-1784034555418.png

Before

AnkurBawiskar_1-1784034620657.png

 

I created new file and type as application  menu and you need at least 1 module under that application menu to see that Application menu

AnkurBawiskar_2-1784034661645.png

AnkurBawiskar_3-1784034684107.png

AnkurBawiskar_4-1784034823467.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Vikram Reddy
Tera Guru

Hello @mchandra,

 

Nothing is wrong with the app, you are just missing a module. From your first screenshot I can see you are sitting in the Table fields view for the Device Tracker table inside Studio, that screen only builds the table schema, it does not put anything in the navigator. When you create a table, Studio only wires up a navigation entry if the "create module" option was left checked during that step. If it was not, the table exists but has zero UI entry point, which is exactly why filtering for "Asset tracker" in the All menu on the second screenshot comes back with no results.

An Application Menu is the container that shows up in the left nav, but it needs at least one child Module record pointing at a list, form, or URL before it actually renders anything, even if the menu record itself already exists. To fix it, go to System Definition > Application Menus, open the Asset tracker menu, and in the Modules related list add New: type List of Records, table set to your Device Tracker table, application scope set to Asset tracker. Also worth checking the module is not role-restricted, that is the other common reason it stays invisible after adding it. It should appear in All right after a refresh.

 

Thank you,
Vikram Karety
Octigo Solutions INC