custom table

[vikaskumarc]

I have a custom u_xyz.com i can see the data with my id. But when i impersonate any user it is not showing any data. What could be the issue. Please help

[Dr Atul G- LNG · Accepted solution]

As it is custom table so you need to give access to other user as well. When we crate custom table custom roles get created so go to tables and scroll down and in acl related list you will see custom role give that role to users.

[Dr Atul G- LNG · Accepted solution]

As it is custom table so you need to give access to other user as well. When we crate custom table custom roles get created so go to tables and scroll down and in acl related list you will see custom role give that role to users.

[Ankur Bawiskar · Accepted solution]

@vikaskumarc 

it's ACL issue.

Did you check by debugging using Access analyzer which ACL is failing?

Everything about Access Analyzer 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @vikaskumarc 

Navigate to ACL  and check the Read ACL on u_xyz.com  . Check what role that  ACL has and same role-  those user is having or not.

Most probably , you are Admin. So ,You are able to view the data .

[Aditya_hublikar]

Hello @vikaskumarc ,

Possibly you have admin role and you created that table . When you create table there is option create access control which will automatically create some basic acl for below mentioned role .

If you enable this option, ServiceNow automatically generates basic ACLs for operations like:

• Read

• Write

• Create

• Delete

These ACLs are assigned to the roles you specify during table creation. May be this can reason. To resolve this you can simply give that (auto generated role) role to your required user or you can create new read operation acl and give appropriate role with allow if  option .

There can be another reason also for this situation ,there might be a Before Query Business Rule . Please check is there any query BR or not .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant