Is it possible to Unsubscribe some notifications?

[Sathwik1]

Let's say there is a notification.

Users receiving the notification based on the trigger conditions.

At the email last, I want to provide as .. "" Click here to Unsubscribe"", If we click on unsubscribe then that user should not receive any emails for only this notification.

How to setup this?

[Sathwik1]

@Tanushree Maiti 

[Huynh Loc]

Hi @Sathwik1 ,

You can add the following email template to your notification configuration:
/sysevent_email_template.do?sys_id=7ed0481f3b0b2200c869c2c703efc487

This template fulfills your requirement.

Regards,
Huynh Loc

[Tanushree Maiti]

Hi @Sathwik1 

Here is your answer. refer this SN Doc

https://www.servicenow.com/docs/r/platform-administration/email-unsubscribe.html?contentId=Hut8Euqj5...

Also refer :https://www.servicenow.com/community/itsm-forum/unsubscribe-email-notifications/m-p/551946/page/2

[Sathwik1]

@Tanushree Maiti I don't see it is working, because even after unsubscribe I can see emails are triggering and I don't see any records getting created in the "sys_notif_subscription" table.