Employee profile send email not woring
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07-06-2025 11:52 PM
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07-06-2025 11:59 PM
Step 1: Widget or Model not Triigering Properly
Step 2: Missing or invalid Input data
Step 3: Client Script Issue
Step 4: Server Script Validation
Next Steps
- Open Developer Console in the browser and check for errors when clicking "Send Email".
- Confirm the widget or modal is correctly loaded and invoked.
- Validate the server script is receiving the correct input.
- Check if the email record is being created in sys_email.
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Shubham Jain
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07-07-2025 12:00 AM
which portal is that? which page?
Is that an OOTB option?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-07-2025 01:30 AM
Employee center portal and profile page.
Yes, Its OOB
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07-07-2025 01:54 AM
I couldn't see that "Send Email" on esc portal "hri_user_profile" page
which page you are looking?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader