Unable to change theme for my custom app experience in UI builder
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-30-2025 03:39 AM
- I'm currently building a custom application for the ServiceNow Store. In this application, I want to customize my experience pages using custom themes created with the Theme Builder.
- However, in the experience settings, the theme selection option is grayed out and set to the default Polaris theme. I'm using the UXR Base Experience Shell as the app shell for my application.
- Kindly let me know if there are any options to change/edit theme for my application
2 REPLIES 2
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-30-2025 04:01 AM
Hi @tamilb ,
- For a theme to be set globally for all users:
the glide.ui.polaris.theme.custom property must point to the sys_id of the theme. - For theme variants to be selected by users in their preferences:
the glide.ui.polaris.dark_themes_enabled property must be set to true.
There are a few steps involved in creating a theme. The following Community article provides good step-by-step instructions:
Create your first Next Experience UI Theme
Thanks,
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-07-2025 10:44 PM