How can we add a Description column under My Requests that is visible on the ServiceNow portal?

[Ria]

As shown in the screenshot, only the Request Number, State, and Updated columns are currently visible under My Requests.

[Tanushree Maiti]

Hi @Ria 

You have to clone OOB Portal widget My Request and update there.

Refer: Adding column in the My Request V2 widget in Service Portal 

https://www.servicenow.com/community/developer-forum/display-short-description-on-widget-my-requests...

Customizing the "My Requests" Widget in Service Portal

https://www.servicenow.com/community/developer-forum/add-description-under-my-request-gt-gt-request-...

[Shruti]

Hi @Ria 

To add a description column you can clone the OOTB widget and modify HTML code and server script. 

OR 

Alternative way is to add description below REQ no. without adding extra column

1. Navigate to Service catalog -> My request filter

2. Open below record

3. Add description to secondary fields

[Venky Kshatriy2]

Open this table (request_filter_list) and open the requests record update the secondary filed 

go to this table sp_page and open the Request page and go to Container 2 open the my request widget and clone it  after go to HTML Script after 119 line add below line
<span role="columnheader" class="col-xs-3 padder-r-none padder-l-none">${Description}</span>
after go to the Server script after 256 line add below line
record.description = gr.getDisplayValue('short_description')
then save and check 

If my response is correct, please accept the solution so it can assist others as well.