How to add a new condition "does not startswith" in reference field
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06-20-2025 03:47 AM
I already have one reference field created for my catalog item.
Field is simple reference field and referring the user table and 3 filters are already added there.
Now I want to add one more filter saying (User ID does not starts with "ext") .
Please suggest how can i add this new filter along with exiting one as filter does option does not gives us option to add doesn't starts with.
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06-20-2025 03:58 AM
check this link on how it can be done, use advanced ref qualifier and not simple condition as there you won't have that operator
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-20-2025 04:09 AM
This link shows us to add the add query condition, that i am unable to add tin the reference qualifier field space
If i change the field from simple to advance the it shows like this "active=true^u_isemployee=true^u_identity_type_code=W^EQ"
Please suggest what to add in this code to make it what i want to achieve
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06-20-2025 08:55 AM
like this
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-22-2025 09:51 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader