Hi @NihalK
ServiceNow downgrade is not possible. You need to connect with the Now Support team for guidance, but the fact remains that downgrades aren’t supported—especially when you’re already far from the latest release.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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