How to disable AD and Entra spokes for non prod.

[Shidhi]

Hi,

AD and Entra spokes are implemented using Flow Designer for a catalog item. Now I have a new requirement to work on but need to disable them in sub prod since AD and Entra are directly associated with prod in our non prod servicenow instances.

I have no idea what to disable here whether credentials or end URL which contains instance name. Please help.

Thank you!!

[J Siva · Accepted solution]

Hi @Shidhi 

You can deactivate the connection & credentials.

It'll be easy to reactivate if required in future.

Thanks,

Siva

[Shidhi]

Hi @J Siva ,

Thanks for the response. I have a query. I have been trying to copy the values of the variables into another variables.
Suppose there are three fields - Number, Notes, Owner fields and I'm trying to copy the values of these into a single text field in flow designer. 

I have been trying to do this with an action but not able to do this and also not able to read the values of a field using below code

fd_data.trigger.request_item.variables.variable.name.getValue()

I'm getting fd_data is undefined. Could you please suggest me here.

Thank you!!

[J Siva]

Hi @Shidhi 

Please use "Get Catalog Variable" action to fetch all the variables from the RITM.

Then you can drag and drop the data pills as required.

Just try this and let me know.

If my previous response helped you, then just close this thread by accepting the solution.

Thanks