I wrote a flow using flow varibales and set subflow outputs when i saved and opened it getting error
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09-23-2025 11:13 PM
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09-26-2025 03:49 AM
Hi @udaybura,
I’ve run into this before too. It usually happens when the flow glitches and assigns a bad sys_id. Check out this KB article: KB1792379.
What worked for me was going into the Flow Logic Instances table and deleting the most recent record created at the time of the error. After that, I was able to open the subflow again.
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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09-26-2025 04:11 AM
I encountered this error when adding flow variables to an existing flow/subflow. The ultimate fix is to upgrade the Flow Designer plug-in to the latest version (fixed in v26.3 which requires Xanadu patch 5 or greater). You can recover the last working version of the flow following these steps:
- In the Flow Designer / Workflow Studio main page that lists the flow/subflows/actions, click the information icon (i in a circle) beside the flow causing issues and copy the sys_id from the details shown.
- Navigate to sys_update_version.list and search on Names containing the sys_id
- Revert to a previous (working) version of the flow
Another possible workaround for opening a flow that already has this error is found here
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1709519
