How to get access to cscsandbox2testtemp1
What is the Process to get access to cscsandbox2testtemp1 servicenow instance?
Forum Posts
GlideRecord Counting by Parent / Child Records
I have to show print an html email table with that counts each GlideRecord in primary/subprimary order and number them in a column. For example,There are 10 incidents.2 incident records have 4 child incidents. So ideally, the count would look like th...
Multi tenant authentication with Okta
Hello Developers, Any one has implemented multi tenant ServiceNow authentication with Okta , I am looking for all the detail steps required for the same.We have multi tenant set up from ServiceNow and they wanted to integrate with Okta to manage grou...
Restricting update of system properties in scoped applications
While building scoped app, we created few system properties. While promoting to higher environment, we don't want system properties values to be overwritten. Like System properties in dev should have dev credentials and QA should have QAHow can we ac...
How to find the how many workgroups Available in ticketing tool
Hi Everyone Can you please help me How to find the how many workgroups Available in ticketing tool
How to Find the Closed Service Request in ticketing tool
Hi Everyone Can you help me How to Find the Closed Service Request in ticketing tool
Exclude Resolved state tickets considered in agent universal capacity in use in servicenow AWA
When an agent has resolved a ticket but not closed it, the ticket still get counted in the agents' universal capacity in use. How to exclude resolved and on-hold incidents getting counted in agents' universal capacity in use.
UI Action - Create Change Request
Hi Team,I have to add an UI action on incident form to create change request.How can i add functionality to give control to the user to select which type of change they want to create like normal or emergency CR.
Resolved! Help Needed for Creating Incident Reports and Dashboards
Hello ServiceNow Community,I am currently working on creating reports and dashboards in ServiceNow, specifically for the Incident table. I need some guidance to accomplish the following use cases:Incident Report with All States and Group by Assignmen...
Talent in DACH
Hi, We are working with a number of clients who are looking for German Speaking ServiceNow consultants / Architects for Permanent opportunities. Can any of you please recommend a Job Board for candidates. Currently we use LinkedIn. If you know anyon...
Workplace Service Delivery modules in EC Pro
Hi, I have a query regarding Workplace Service Delivery modules and it's compatibility on EC Pro. Is it possible to open WSD modules within EC Pro without having to open the WSD Employee Centre? For example, can you open the "Make a Reservation" pag...
Resolved! Plugin Activation for Now Assist for Incident
I am currently working on enabling Now Assist for Incident and would like to confirm which plugin(s) need to be activated to set it up successfully.Could anyone guide me on the exact plugin name or additional configurations required for this function...
Resolved! Color of logo
I need to verify the color of a logo that is in a push notification. How do I get to the image to verify the setting for the logo = this I found it in the HTML, thank you. No longer needed
approval gets triggered
Hi , The approval activity in the workflow gets triggered. It is placed after the approval user activity. What could be the possible reason for this ? I tried searching for business rule on the RITM and Sc task table but couldn't find any.
