how to hide "Show one/all journal field" button on the Activity Stream in servicenow

[shashanksha]

how to hide "Show one/all journal field" button on the Activity Stream in servicenow

[Dr Atul G- LNG]

Hi @shashanksha 

Answer is No.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0688432#:~:text=Resolution,on....

[abhi159]

use this in client script and make the isolate script check box false.

var button = document.querySelector('.icon-stream-all-input.btn-default.btn');

button.style.display = 'none';

Please mark this response as correct or helpful if it assisted you with your question.

[bbf35621]

You can hide that button by doing a client script in the incident table(You also do that in Case, WO, and other ticket tables).

In the Onload client script,

$$('button[title="Show one journal field"]')[0].hide(); //For hiding the Show one journal field
$$('button[title="Show all journal field"]')[0].hide(); //For hiding the Show all journal field

and change the Isolate script field to false.