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Record Creation Error

SoudarapuN
Tera Contributor

‎01-24-2025 02:25 AM

Hi all,
 I created a mobile application in now agent. When I try To Create a incident record from mobile application. It showing 
"Invalid update record has been deleted or you no longer access to read ".Even though I created application as per guidance. Every Step I followed and Created the function and action Item. what is the problem can anyone please explain .

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7 REPLIES 7

JerryJ071847183
Tera Sage

‎01-26-2025 08:30 PM

Raise a HI ticket . They will be able to guide you further .

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SoudarapuN
Tera Contributor
In response to JerryJ071847183

‎01-26-2025 09:55 PM

from where i can raise ticket can you please explain.there is no option for that.

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JerryJ071847183
Tera Sage
In response to SoudarapuN

‎01-26-2025 09:59 PM - edited ‎01-26-2025 10:00 PM

on HI portal , you manager or architect might be having access for that. Tell them to raise it on your behalf

 

 

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