Reference Qualifer field on the catalog form is not picking the Script Include
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09-26-2024 06:34 AM
Below is script include,
and the field on the Catalog form is Reference Qualifier , below is the screenshot how am i calling the script include.
it is not a scoped application,
My expectation is reference qualifier should execute and pick up the values from the table in script include.
but, when i click on the reference qualifier,the script include(its client callable ) is not calling.
Appreciate your help.
Thanks
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09-26-2024 06:44 AM
Hi @pavam ,
If it is a client callable script include remove the initialise function and try .
Support article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1508284
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang
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09-26-2024 06:46 AM
HI Swathi,
I tried removing , still it is not working.
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09-26-2024 06:51 AM
@pavam what are you getting in logs ? and change the function name to lower case and in reference qualifier use script include api name
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang
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09-26-2024 07:02 AM - edited 09-26-2024 07:03 AM
HI Swathi,
Earlier my code worked as expected, later i have uploaded the data into the custom table through transform map.
from then it stopped working.
Let;s say Business Group is a reference field on the catalog form.
when i am choosing a value by clicking on it, it should opick up the Script include and method.
There itself , my code is not working(Means, through reference qualifier)
below is the reference qualifier, from here itself it is not working.
I have applied ur suggestions , still it is not working.
Thanks