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Reference Qualifer field on the catalog form is not picking the Script Include

pavam
Tera Contributor

Below is script include,

pavam_0-1727357117555.png

 

 

  and the field on the Catalog form is  Reference Qualifier , below is the screenshot how am i calling the script include.

 

 

pavam_1-1727357300503.png

 

 

it is not a scoped application, 

 My expectation is reference qualifier should execute and pick up the values from the table in script include.

 but, when i click on the reference qualifier,the script include(its client callable ) is not calling.

 

Appreciate your help.

 

Thanks

 

 

 

 

8 REPLIES 8

swathisarang98
Giga Sage

Hi @pavam ,

 

If it is a client callable script include remove the initialise function and try .

Support article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1508284 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

 

pavam
Tera Contributor

HI Swathi,

 

 I tried removing , still it is not working.

@pavam what are you getting in logs ? and change the function name to lower case and in reference qualifier use script include api name 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

pavam
Tera Contributor

HI Swathi, 

Earlier my code worked  as expected, later i have uploaded the data into the custom table through transform map.

from then it stopped working.

 

Let;s say Business Group is a reference field on the catalog form.

when i am choosing a value by clicking on it, it should opick up the Script include and method.

There itself , my code is not working(Means, through reference qualifier)

 

below is the reference qualifier, from here itself it is not working.

pavam_0-1727359315663.png

 

 

I have applied ur suggestions , still it is not working.

 

 

Thanks